Découvrez l'organisme de formation de Catherine Cheroute, proposant des formations spécialisées service à la personne : aide aux personnes âgées, Aide à la toilette, PRAPE, Gestes et postures mais aussi entretien du logement et du linge ...

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Colibriwithus est une solution de gestion qui couvre l'ensemble des briques techniques des services à la personne. Il propose un logiciel métier expert et évolutif.

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DCM Formation est un centre de formation, spécialisé dans la professionnalisation des emplois des services à la personne et aux entreprises : www.dcmformation.fr

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Le Groupe AFNOR propose des actions de sensibilisation à la qualité des services à la personne

Le Groupe AFNOR propose des actions de sensibilisation à la qualité des services à la personne et organise des ateliers gratuits dans toute la France…

Les «Ateliers Qualité des Services à la Personne» s’adressent à un large public de responsables de structures de services à la personne. Conçus à l’attention des gérants et responsables qualité de structures de services à domicile, ces ateliers interactifs et gratuits les sensibiliseront à la qualité, et chercheront à appréhender les démarches de progrès qui répondent à leurs préoccupations quotidiennes. Ils permettront d’identifier des axes d’amélioration dans l’organisation et la réalisation des services, au cours de 2h30 de dialogue et de partage de bonnes pratiques autour de 5 situations courantes :

• L’accueil du bénéficiaire,
• Les pratiques déontologiques, 
• Les enquêtes de satisfaction, 
• Les contrats, - La planification. 

2008/11/11 - Chez-vous.com - 8134 visites - commentaires

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